Modules

Appointments and queue TV

First-visit form, walk-in vs confirmed, waiting-time ETA, emergency reorder. Counter and online bookers share one queue.

CRM and SMS

Appointment link by SMS, app install, missed-visit recall, language-wise templates.

OPD billing

Bill on the appointment. Rate types, packages, refunds. Optional vendor-bill ingest for year-end price checks — we do not keep a long-term copy of supplier invoices.

Prescription and CPOE

Style, font, and language on the print. Dose auto-calc. Allergy, duplicate-class, and interaction blocks. Handwritten is not the default path.

Analytics

Year-on-year patients, age bands, drug value, vaccine brand, month seasonality. Built from live workflow, not a side spreadsheet.

Public website

Doctor, clinic, or hospital site with booking. You edit pages; patients book into the same calendar.

Mobile apps

Patient app for reports and visits. Doctor app for queue and notes. Queue TV as a display app.

ABHA and ABDM

Create or link ABHA at the desk. Scan and Share at reception. Health records out and in as the national programme requires — mapped from Medi ERP, not stored as the clinical source of truth.

IPD and beds

Admit, transfer, discharge. Ward census, bed occupancy, discharge summary that cannot close incomplete.

Pharmacy

Generic and brand, batch and expiry, indent to issue. Dispense against the same order the doctor signed.

Laboratory

Order, sample, verify, report. Analyzer interface. Barcode. Results back on the encounter.

TPA and schemes

Panel tariffs, pre-auth, claims, government scheme credit billing.

Operation theatre

Elective and emergency lists, WHO checklist, anaesthesia notes, implant consumption into billing.

Blood bank

Requisition, cross-match, issue, transfusion vitals, national blood-stock connector where required.

Quality indicators

Wait time, re-admit, medication errors, checklist adherence — captured from the same screens staff already use.

Oncology pack

Paid specialty after core hospital modules: staging, chemo order sets, tumour board, radiotherapy interface, cancer registry. Not in the single-doctor plan.